Working with Zum is working with raw emotion. Zum is not trying to be difficult, rude or rebellious. There is no reason to get upset with him. Yes, his up and down anxiety level is tiring. But I know Zum just needs more training to learn how to respond to what I am asking him to do. With enough repetition, Zum will figure out that it is easier for him to stay calm. I try to ignore Zum’s undesirable behavior and I stay focused on what I am asking him to do.