Today I attended a workshop on Positive Service. The workshop is geared for people like me who work in the service industry. As a yoga teacher, I serve my students. I told the instructor of the workshop that I am also training a colt with positive reinforcement and praise. She was amazed. She expressed her fear of horses. Yes, I share that fear when Zum rears up or throws his head. After many failed attempts, it is such a joy when Zum allows a scary paper bag to be his saddle!